Privacy Policy
INGERSOLL-RAND DATA PROTECTION AND PRIVACY POLICY
Ingersoll-Rand plc ("Ingersoll-Rand”) respects individual privacy and values the
confidence of its customers, employees, vendors, consumers, business partners
and others. Ingersoll Rand strives to collect, store, process and distribute
Personal information in a manner consistent with the laws of the countries in
which it does business, and has a tradition of upholding the highest ethical
standards in its business practices. Ingersoll Rand abides by the Safe Harbor
Principles developed by the U.S. Department of Commerce and the European
Commission and the Frequently Asked Questions (FAQs) issued by the Department of
Commerce on July 21, 2000. This Safe Harbor Data Protection and Privacy Policy
(the "Policy") sets forth the privacy principles that Ingersoll Rand follows
with respect to transfers of Personal information anywhere in the world,
including transfers from the European Economic Area (EEA) (which includes the
twenty-seven member states of the European Union (EU) plus Iceland,
Liechtenstein and Norway) to the United States.
I. SAFE HARBOR
The United States Department of Commerce and the European Commission have agreed
on a set of data protection principles and frequently asked questions (the "Safe
Harbor Principles") to enable US companies to satisfy the requirement under
European Union law that adequate protection be given to Personal information
transferred from the EU to the United States. The EEA also has recognized the US
Safe Harbor as providing adequate data protection (OJ L 45, 15.2.2001, p.47).
The United States Department of Commerce and the Federal Data Protection and
Information Commissioner (FDPIC) of Switzerland have agreed on a similar set of
principles and frequently asked questions to enable U.S. companies to satisfy
the requirement under Swiss law that adequate protection be given to personal
information transferred from Switzerland to the United States (U.S.-Swiss Safe
Harbor Framework). Consistent with its commitment to protect personal privacy,
Ingersoll Rand adheres to the Safe Harbor Principles set forth in the U.S.-EU
Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework.
Ingersoll Rand has a Global Data Protection Officer who assists in ensuring
compliance with this Policy and data security issues. Ingersoll Rand educates
its employees concerning compliance with this Policy and has self-assessment
procedures in place to assure compliance. Ingersoll Rand's Global Data
Protection Officer Evan Turtz and its Corporate Legal Team are available to any
of its valued employees, customers, vendors, business partners or others who may
have questions concerning this Policy or data security practices. Relevant
contact information is provided herein.
II. SCOPE
This Policy applies to all Personal information received by Ingersoll Rand in
any format including electronic, paper or verbal. Ingersoll Rand collects,
stores and processes Personal information concerning current and former
employees, as well as applicants for employment through its Internet websites,
its intranet site, electronic mail and manually. Ingersoll Rand is the sole
owner of information it collects, stores and processes from current and former
employees, applicants for employment, customers, vendors and others. Ingersoll
Rand will not sell or share this information with third parties in ways
different than what is disclosed in this Data Protection Policy. On a global
basis, Ingersoll Rand will, and will cause its affiliates to, establish and
maintain business procedures that are consistent with this Policy.
Notwithstanding the foregoing, Ingersoll-Rand has separate policies governing
the processing of employee personal data and external personal data in those
countries that are members of the European Union. These policies are consistent
with the European Directive 95/46/EC on the protection of personal data.
Personal information collected, stored and processed by Ingersoll Rand from
employees and applicants for employment is maintained at Corporate or at
Regional HQ, depending on the level of the position as well as the local office
of the employee or applicant. Ingersoll Rand collects Personal information for
employment related purposes and legitimate human resource business reasons such
as recruitment and staffing; payroll administration; absence monitoring;
training and development; management planning; appraisal and promotion; union
negotiation; production and publication of company address books and telephone
and e-mail directories; production of employee Identity cards; monitoring the
use of company resources; information to contact close relatives in case of
emergency; filling employment positions; administration and operations of its
benefit and compensation programs; meeting governmental reporting requirements;
security, health and safety management; performance management; company network
access; and authentication. Ingersoll Rand does not request or gather
information regarding political opinions, religion, philosophy or sexual
preference. To the extent Ingersoll Rand maintains information on trade union
membership, medical health, race or ethnicity, Ingersoll Rand will protect,
secure and process that information in a manner consistent with this Policy and
applicable law.
Personal information collected by Ingersoll Rand from prospective customers,
consumers, vendors, business partners and others may be maintained at its
corporate offices in Swords, Ireland, Davidson, North Carolina, Piscataway, New
Jersey or at other Ingersoll Rand facilities, consistent with local legislation.
Ingersoll Rand collects Personal information for, among other things, legitimate
business reasons such as customer service; product, warranty and claims
administration; meeting governmental reporting and records requirements;
maintenance of accurate accounts payable and receivable records; internal
marketing research; safety and performance management; financial and sales data;
and contact information. All Personal information collected by Ingersoll Rand
will be used for legitimate business purposes consistent with this Policy.
III. DEFINITIONS
For purposes of this Policy,
the following definitions shall apply:
"Agent" means any third party
that processes Personal information provided by Ingersoll Rand to perform tasks
on behalf of or at the instruction of Ingersoll Rand.
"Ingersoll Rand" means
Ingersoll-Rand plc., Inc., its subsidiaries, divisions and groups, including,
Climate Solutions, Industrial Technologies, Residential Solutions, Security
Technologies, with brands such as Thermo-King, Trane, Schlage, Hussmann, Club
Car, Interflex and Steelcraft.
"Personal information" means
any information or set of information that identifies or could be used by or on
behalf of Ingersoll Rand to identify an individual. Personal information does
not include information that is encoded or anonymized, or publicly available
information that has not been combined with non-public Personal information.
"Sensitive Personal
information" means Personal information that reveals race, ethnic origin, trade
union membership, political opinions, religious or philosophical beliefs or that
concerns health or sex life. In addition, Ingersoll Rand will treat as sensitive
Personal information any information received from a third party where that
third party treats and identifies the information as sensitive.
IV. PRIVACY PRINCIPLES
The privacy principles in this
Policy are based on the seven Safe Harbor Principles.
(1) NOTICE: Where Ingersoll
Rand collects Personal information directly from individuals, it will inform
them about the purposes for which it collects, stores and processes Personal
information about them, the types of non-agent third parties to which Ingersoll
Rand discloses that information, and the choices and means, if any, Ingersoll
Rand offers individuals for limiting the use and disclosure of their Personal
information. Notice will be provided in clear and conspicuous language when
individuals are first asked to provide Personal information to Ingersoll Rand,
or as soon as practicable thereafter, and in any event before Ingersoll Rand
uses the information for a purpose other than that for which it was originally
collected. Ingersoll Rand may disclose Personal information if required to do so
by law or to protect and defend the rights or property of Ingersoll Rand.
(2) CHOICE: Ingersoll Rand
will offer individuals the opportunity to choose (opt-out) whether their
Personal information is (a) to be disclosed to a non-agent third party, or (b)
to be used for a purpose other than the purpose for which it was originally
collected or subsequently authorized by the individual.
For Sensitive Personal
information, Ingersoll Rand will give individuals the opportunity to
affirmatively and explicitly (opt-in) consent to the disclosure of the
information to a non-agent third party or the use of the information for a
purpose other than the purpose for which it was originally collected or
subsequently authorized by the individual.
Ingersoll Rand will provide
individuals with reasonable mechanisms to exercise their choices should
requisite circumstances arise.
(3) DATA INTEGRITY: Ingersoll
Rand will use Personal information only in ways that are compatible with the
purposes for which it was collected or subsequently authorized by the
individual. Ingersoll Rand will take reasonable steps to ensure that Personal
information is relevant to its intended use, accurate, complete and current.
(4) TRANSFERS TO AGENTS:
Ingersoll Rand will obtain assurances from its Agents that they will safeguard
Personal information. Examples of appropriate assurances that may be provided by
Agents include: a contract obligating the Agent to provide at least the same
level of protection as is required by the relevant Safe Harbor Principles, being
subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor
certification by the Agent, or being subject to another European Commission
adequacy finding (e.g., companies located in Switzerland). Where Ingersoll Rand
has knowledge that an Agent is using or disclosing Personal information in a
manner contrary to this Policy, Ingersoll Rand will take reasonable steps to
prevent or stop the use or disclosure. Ingersoll Rand holds it Agents
accountable for maintaining the trust our employees and customers place in the
company.
(5) ACCESS AND CORRECTION:
Upon request, Ingersoll Rand will grant individuals reasonable access to
Personal information that it holds about them. In addition, Ingersoll Rand will
take reasonable steps to permit individuals to correct, amend or delete
information that is demonstrated to be inaccurate or incomplete. Any employees
that desire to review or update their Personal information can do so by
contacting their local Human Resources Representative.
(6) SECURITY: Ingersoll Rand
will take reasonable precautions to protect Personal information in its
possession from loss, misuse and unauthorized access, disclosure, alteration and
destruction. Ingersoll Rand protects data in many ways. Physical security is
designed to prevent unauthorized access to database equipment and hard copies of
sensitive Personal information. Electronic security measures continuously
monitor access to our servers and provide protection from hacking or other
unauthorized access from remote locations. This protection includes the use of
firewalls, restricted access and encryption technology. Ingersoll Rand limits
access to Personal information and data to those persons in Ingersoll Rand's
organization, or as agents of Ingersoll Rand, that have a specific business
purpose for maintaining and processing such Personal information and data.
Individuals who have been granted access to Personal information are aware of
their responsibilities to protect the security, confidentiality and integrity of
that information and have been provided training and instruction on how to do
so.
(7) ENFORCEMENT: Ingersoll
Rand will conduct compliance audits of its relevant privacy practices to verify
adherence to this Policy and the US Department of Commerce Safe Harbor
Principles. Any employee that Ingersoll Rand determines is in violation of this
Policy will be subject to disciplinary action up to and including termination of
employment.
V. DISPUTE RESOLUTION
Any questions or concerns
regarding the use or disclosure of Personal information should be directed to
the Ingersoll Rand Data Protection and Privacy Office at the address given
below. Ingersoll Rand will investigate and attempt to resolve complaints and
disputes regarding use and disclosure of Personal information in accordance with
the principles contained in this Policy. For complaints that cannot be resolved
between Ingersoll Rand and the complainant, Ingersoll Rand has agreed to
participate in the dispute resolution procedures of the panel established by the
European Union data protection authorities and to cooperate and comply with the
Swiss Federal Data Protection and Information Commissioner to resolve disputes
pursuant to the Safe Harbor Principles.
VI. INTERNET PRIVACY
Ingersoll Rand sees the
Internet, intranets and the use of other technologies as valuable tools for
communicating and interacting with consumers, employees, vendors, business
partners and others. Ingersoll Rand recognizes the importance of maintaining the
privacy of Personal information collected through websites that it operates.
Ingersoll Rand's sole purpose for operating its websites is to provide
information concerning products and services to the public. In general, visitors
can reach Ingersoll Rand on the Web without revealing any Personal information.
Visitors on the Web may elect to voluntarily provide Personal information via
Ingersoll Rand websites but are not required to do so. Ingersoll Rand collects
information from visitors to the websites who voluntarily provide Personal
information by filling out and submitting online questionnaires concerning
feedback on the website, requesting information on products or services, or
seeking employment. The Personal information voluntarily provided by website
users is contact information limited to the user's name, home and/or business
address, phone numbers and email address. Ingersoll Rand collects this
information so it may answer questions and forward requested information.
Ingersoll Rand does not sell this information.
Ingersoll Rand may also collect anonymous information concerning website users
through the use of "cookies" in order to provide better customer service.
"Cookies" are small files that websites place on users' computers to identify
the user and enhance the website experience. Company personnel periodically
audit Ingersoll-Rand’s commercial websites to determine what cookies are used on
each. The cookies used are typically not intrusive and are not typically used to
identify visitors personally. Visitors may set their browsers to provide notice
before they receive a cookie, giving the opportunity to decide whether to accept
the cookie. Visitors can also set their browsers to turn off cookies. Visitors
can learn how to control or delete cookies used on Ingersoll-Rand’s websites by
visiting http://www.aboutcookies.org
for detailed guidance. If visitors do suppress the website cookies, however,
some areas of Ingersoll Rand websites may not function properly.
The table below describes the cookies used on www.Ingersollrand.com.
To avoid these cookies, visitors can browse the website using their browser’s
anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet
Explorer, "Private Browsing" in Firefox and Safari.).
Session Cookies
We use a session cookie that lasts for the duration of your visit to
our site and is used for load balancing.
User data is all anonymous.
Persistent Cookies for Site Analytics
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Google Analytics
– we use this to understand how the site is being used in order to
improve the user experience. User data is all anonymous.
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You can find out more about Google’s position on privacy as regards its
analytics service at
http://www.google.co.uk/intl/en/analytics/privacyoverview.html
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Adobe Site Catalyst
- we use this to understand how the site is being used in order to
improve the user experience. User data is all anonymous.
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You can find out more about Adobe’s position on privacy as regards its
analytics service at
http://www.omniture.com/en/privacy/product
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Few, if any, of Ingersoll Rand's websites are directed toward children.
Nevertheless, Ingersoll Rand is committed to complying with applicable laws and
requirements, such as the United States' Children's Online Privacy Protection
Act ("COPPA").
Ingersoll Rand website users
have the option to request that Ingersoll Rand not use information previously
provided, correct information previously provided, or remove information
previously provided to Ingersoll Rand. Those that would like to correct or
suppress information they have provided to Ingersoll Rand should forward such
inquiries to:
Ingersoll Rand Privacy
Inquiries
One Centennial Avenue
Piscataway, New Jersey
08855-6820
Attention: Evan Turtz, Global Data Protection and Privacy Officer
The inquiries should include
the individual's name, address, and other relevant contact information (phone
number, email address). Ingersoll Rand will use all reasonable efforts to honor
such requests as quickly as possible.
Ingersoll Rand websites may
contain links to other "non-Ingersoll Rand" websites. Ingersoll Rand assumes no
responsibility for the content or the privacy policies and practices on those
websites. Ingersoll Rand encourages all users to read the privacy statements of
those sites; their privacy practices may differ from those of Ingersoll Rand.
VII. CHANGES TO THIS SAFE HARBOR PRIVACY POLICY
The practices described in
this Policy are current Personal data protection policies as of December 1,
2010. Ingersoll Rand reserves the right to modify or amend this Policy at any
time consistent with the requirements of the Safe Harbor Principles. Appropriate
notice will be given concerning such amendments.