Schlage Home Keypad Lock FAQs
Can you really unlock a door remotely?
Yes, using the Schlage Home Keypad Locks, you can remotely unlock the door by clicking on the “Activate” button on the Nexia web interface or smart phone interface. For the Schlage Home Keypad Deadbolt, you can also remotely activate the lock, and the door can then be unlocked by someone turning the outside thumbturn. Since doorframes aren’t always perfectly aligned, and a deadbolt can require more leverage to engage or disengage, the deadbolt requires manual operation.
Are codes more secure than keys?
Since you can create, activate and deactivate individual codes, they are actually more secure than keys which can be lost or duplicated.
Do I need to use the keypad or is there a manual override?
Yes, there is a manual override. Just like any other lock, this one comes with regular keys that can be used anytime—regardless of whether or not there is an Internet connection, the power is on, or the battery has failed. The keys will always work.
How long is the battery life? How will I know when to replace it?
Since Schlage Home Keypad Locks are designed to use very little battery power to operate, the batteries included should last approximately 2-3 years depending on usage. There is a battery life indicator on the lock itself, as well as on the Nexia™ web interface. You can also program Nexia to send an email or text alerts when the batteries are low.
How many codes can you have? How many exist?
Currently, you can have up to 19 unique four-digit codes active at the same time. Since each code is four digits, and there are 10 numbers on the keypad, there are around 10,000 different code combinations possible.
What is the range of the RF signal on the lock? Does my computer router need to be close to my door?
Signal range is approximately 60-100 feet. And, each additional Z-Wave® device you have in your home actually strengthens the signal between your Schlage® Home Keypad Lock and the Nexia Bridge. If your Nexia Bridge is a long distance away, just plug in the Schlage® Home Dimmer Module to an outlet about half-way between the lock and the Nexia Bridge and it should work fine. See Setup and Installation section under Optimizing your z-wave network for more information.
How is this product installed?
The Schlage® Home Keypad Locks install in the same user-friendly manner as standard Schlage door locks. The Nexia Bridge has also been designed to ensure a simple, user-friendly installation. See the installation instructions.
If the Internet is down, can I still get into my house?
YES. The keypad operates on battery power, so it still works when there is no Internet connection. You can also use the included key. The only thing you cannot do, if there is no internet connection, is access your Nexia account online user interface and remotely monitor the system.
If I want to terminate my monthly contract and stop paying the monthly fee, will my locks still work?
The mechanical and electronic features of the Schlage® Home Keypad Lock will function even if you want to cancel your payment plan. The user codes are stored in the lock and will not be deleted unless you delete them yourself. You can even reprogram the codes manually if you do not want to use the online interface.
Do the wireless functions of the lock cease if I stop paying the monthly fee?
YES. The ability to control your devices via web site and cell phone will be terminated if you cancel your Nexia account.
Can I control the system from any location?
Since Nexia™ Home Intelligence utilizes the Internet, you can use this solution anywhere you have access to the Internet or from most internet-enabled cell phones.
What if I move, can I take my Nexia system with me?
YES. As long as your new home has high-speed Internet access, you can use Nexia. Nexia does not store any physical location information. The Schlage® Home Keypad Locks can easily be removed and reinstalled at your new home.