Installation FAQs
I am not exactly tech-savvy, is the system difficult to use?
What we’re most proud of with Nexia™ Home Intelligence is that it is extremely user friendly. We’ve been told it’s much easier to navigate than most TV remote controls. And if you have any difficulties, we have a dedicated phone support staff that is just a phone call away: 877-288-7707. They’ll walk you through the process.
I’m a DIY kind of person; can I install the Thermostat myself?
Yes. In most cases this thermostat can be successfully completed as a do-it-yourself project. However, there are a variety of heating and air-conditioning systems which may add complexity in some cases. If you are unsure about any step of the installation, you should contact Nexia customer service or a Trane or American Standard heating and cooling contractor.