Online Order Support

Search Support

For questions:

Call: 1-877-288-7707
Monday-Friday 9 a.m. – 7 p.m. EST Saturday 10 a.m. – 5 p.m. EST
Sunday 11 a.m. – 4 p.m. EST

Contact Us Online:
Submit an online question
We will respond to your email within 24 business hours.

Shipping Information

Shipping Method         Estimated Time Unit arrival
____________________________________________

Ground                             3-5 days

Two-Day service             2 days
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Orders received prior to 1:00 pm EST ship same day.
Orders received after 1:00 pm EST will be shipped out the next business day.

Shipping Information FAQs

How long will it take to receive my order?

For domestic shipments:

  • Standard: 4-5 business days, but may take up to 12 business days (Please allow additional time for shipments to APO/FPO addresses.)
  • Rush: 2-3 business days

Domestic Physical Merchandise Orders will be shipped the same business day if received prior to 1 p.m. EST. Orders received after 1 p.m. EST will be shipped out the next business day.

For international shipments:

  • Standard: 6-10 business days (Please allow additional time for shipments to APO/FPO addresses.)
  • Rush: 3 business days (for most countries)

Can I expedite my shipping?

Yes! The following shipping options are available when you check out:

Domestic Standard: USPS Priority or First Class (depending on weight of package)

Rush: UPS 2 day select (rush shipping charge will appear in shopping cart during checkout)

Domestic Physical Merchandise Orders will be shipped the same business day if received prior to 1 p.m. EST. Orders received after 1 p.m. EST will be shipped out the next business day.

Sorry, but due to UPS delivery restrictions, expedited shipping is not available for shipments to P.O. boxes or APO/FPO addresses. Please allow additional time for shipments to APO/FPO addresses.

Do you ship to addresses outside the United States?

Not at this time. We ship to all U.S. states and territories. Customer will be responsible for any duties or taxes for orders shipped outside of the United States.

Do you ship to P.O. boxes or military APO/FPO addresses?

Yes, we ship to both P.O. boxes and military APO/FPO addresses. Standard shipping is the only option available for these addresses. Please allow additional time for orders shipped to these addresses.